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Case study

AI Appointment Setter Books 1,200 Patient Visits in 90 Days for Nova Patient Care (Health Clinic)

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Client
Nova Patient Care
Service
AI Automation
Industry

Project Overview

Nova Patient Care needed a scalable way to convert inbound inquiries into booked visits.

Project Goals

  • Automate scheduling.
  • Reduce no-shows by 20%.
  • Improve patient experience with instant SMS confirmations.

Challenges & Solutions

- Built an AI SMS agent.
- Integrated Calendly + EHR.
- Automated reminders via Twilio.

Outcome & Impact

  • 1,200+ patient visits booked.
  • No-show rates cut by 27%.
  • Staff time freed up.
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